Watch the video below or follow the included steps to learn how to connect your projector to Wi-Fi and the Ditto Patterns app.

Connectivity Steps

• First, set up your beam and plug the projector into a power source.

• Choose the mobile device you would like to communicate with your projector. Compatible devices include iOS and Android smartphones and tablets.

• Make sure to download the Ditto app and log in. You will need to create an account if you have not already.

• Enable Bluetooth and Wi-Fi on your device. You can find this in Settings.

• Connect by clicking the menu icon in the upper right corner of the Ditto Patterns app homepage. Click Settings, and then Manage Projector. The app will automatically search for projectors. If no projectors are found, check your Ditto to make sure it is plugged in and select the yellow Search for projectors button to find your device. You can follow the same process using the Connect button in the Workspace.

• Allow Ditto Patterns to find, connect, and determine the location of nearby devices. Choose your projector from the list. Make sure to choose the same network used by your mobile device. When prompted, enter the Wi-Fi password. Click CONNECT PROJECTOR TO WIFI when finished.

• The in-app projector label will change from Waiting to Connect to Connected. Now you are ready to Calibrate.

• If you receive a Projector Connection failed pop up, simply close out of your Ditto app completely and reopen it. Follow the above steps again to reconnect.

Mobile Device Connection Requirements

• Wi-Fi: See the Wi-Fi network requirements listed below.

• BLE (Bluetooth Low Energy) Software: Your mobile device must support Bluetooth version 4.2 or higher.

• Camera: You need a device with a camera to calibrate the Ditto projector.

• Operating System: Older devices may not support BLE (Bluetooth Low Energy) and cannot update to the latest operating systems. The app will not work with Harmony Operating System. Ditto supports the latest three versions of iOS and Android operating systems.

Wi-Fi Network Requirements

• Ditto is compatible with Wi-Fi version Wi-Fi 802.11a/b/n/ac/ax 2.4 GHz.

• Ditto is not compatible with the Access Point (AP) Isolation security feature. This feature prevents device-to-device visibility and communication on home, enterprise, and public/guest networks. If possible, reconfigure the Wi-Fi router settings to disable AP Isolation.

• Ditto is not compatible with hidden Wi-Fi networks or ‘Wide Open’ (Guest) networks that do not require a username and password.

• The Ditto app passes Wi-Fi credentials to the projector, and some account firewalls prevent this. Please contact your internet service provider to turn this off so Ditto can "see" the network and connect via the app process.

• If Ditto loses Wi-Fi connection, a message will appear on the screen and the projection will change to Waiting to Connect. Close out of the Ditto Patterns app and restart the projector before following the Connectivity Steps to reconnect.

Troubleshooting Tips

If connection problems persist, try the tech troubleshooting options below. If you need further assistance, fill our Contact Form.

• Some Wi-Fi routers feature "network steering," where a single SSID (network name) applies to both 2.4 GHz and 5 GHz networks. This can cause devices to switch from one to another automatically. Since Ditto only works on 2.4 GHz networks, we recommend asking your internet provider to set up a separate SSID (network name) specifically for the 2.4 GHz network. This will make it easy to connect your mobile device and Ditto projector to the correct network.

• Use the main Wi-Fi in your home. Guest Wi-Fi settings may prevent device connection.

• Close the Ditto Patterns app completely and reopen it.

• Check to see if there are any updates available for the Ditto Patterns app. Completely close and reopen the app after updating.

• Check to see if there are any updates available for your mobile device.

• Shut down and restart your mobile device.

• Unplug and reconnect your projector.

• Restart your Wi-Fi router.